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Client care

Contact & location

Contact us for product questions, order assistance, shipping, or returns.

LESAGEWEY

Indianapolis, IN

Location

Indianapolis, IN

Personal assistance

How may we help?

For product advice, order assistance, care, shipping, or returns, contact client care directly. Email opens in your preferred mail app.

Email client care Call client care

Shipping

Orders are dispatched within 48 hours. Tracked delivery is complimentary on orders over $300; standard tracked shipping is $15. International delivery takes 4–8 business days.

  • Tracked delivery on every order
  • Signature required on high-value orders

Returns & exchanges

Return or exchange any unworn piece within 30 days of delivery in its original packaging. Jewellery is returnable if the seal is intact. Write to client care and we will send a prepaid label.

Final policies will be confirmed before live ordering is enabled.